Printegra (#6) reinvested in customer service training, providing CSRs with the tools and support necessary to provide distributors with top-notch service. In June 2004, corporate staff, general managers and customer service managers from the company’s nine manufacturing facilities met in Atlanta. They talked about the need to focus on “Printegra PRIDE”—the acronym stands for Professionalism, Responsiveness, Integrity, Dedication and Excellence. In addition to its interoperability goals, the company aims to provide a local wholesale print shop presence for distributors in major regional markets and to provide a national source for print shop products (color envelopes, edge-glued sets, padded forms, stationery, booklets and more) for distributorships that need a vendor to service national contract business.

Western States Envelope & Label (#4) developed its Lean Core Team that trains supervisors and employees at the company’s five plants, leading to productivity gains, and waste and setup time reduction. The firm is applying the team’s principles to its sales-to-work order process, aiming to eliminate redundancy and errors, and improve speed and customer communication. The company added more than 50 products in 2004. It’s focusing on helping distributors penetrate growing label markets (including digital labels), and its plants serve as beta test sites for several envelope machine prototypes.

Creative Printing Services Inc. (#30) is reaching out to Fortune 500 companies as well as its existing account base (including distributors and other printers) to let them know that the firm now is a Certified Minority Business. The company recently received camera-ready artwork for a 612-page directory for a convention. It added page numbers and logos to each page, typeset an index, created bleed tabs, shot artwork, showed proofs to the client, printed the body of the directory on its web offset press, printed covers on its sheetfed press and perfect-bound 1,200 books—all within five days.

Wayne Trademark Printing & Packaging (#49) installed a web press that combines silk screening, UV flexo and flexo printing, and developed security printing for Nike Inc. in 2004 that won a court settlement for the company. In 2005, the manufacturer aims to develop its skills as a high-quality, multicolor printer and gain recognition outside the Southeast.

Advance Business Graphics (#17) helped a major health maintenance organization develop an automated OMR/OCR form programming and data capture system, reducing the client’s programming time and costs. In 2005, ABG aims to simplify its marketing plan and focus on growth in seven business areas, including benefits communication services.

Business Stationery Inc. (#75) implemented Six Sigma quality standards and continuously monitors on-time delivery performance. One of its primary goals this year is to develop new products for one-to-one communication.

The Flesh Company (#28) worked with one of its key distributors to develop a manufacturing process that enabled the distributor to win a multiyear contract. The manufacturer is continuing a process improvement plan and is trying to attract new, qualified people to join its workforce.

Hi-Tech Printing Co. (#65) developed converting and packaging techniques for the newspaper advertising label market. It became a member of a 10-company group that supplies News Notes, a continuous label for front-page advertising in newspapers.

Datatel Resources Corporation (#37) emphasized team sales and partnerships with distributors and resellers, resulting in new contractual business. To capitalize on the document management industry’s many profitable opportunities, the company believes firms must present joint sales fronts to end users.

FormsPro Inc. (#98) increased its business through partner accounts of e-commerce provider Four51. Part of the manufacturer’s strategic plan is focusing on an affiliation with a major national dealer group in the medical industry.

Team Concept Printing and Thermography (#63) cited participation in industry shows and advertising in trade magazines as its best decisions in 2004. This year, the firm plans to buy a Xerox Igen to enter the variable data market and provide shorter run color work.

McCourt Label Company (#56) increased its custom thermal transfer and laser sheet label orders by 19 percent and 17 percent, respectively. The company plans to purchase new equipment and recently expanded its workforce with eight new hires. All of its employees are in training and continuous improvement programs.

Creative Labels (#96) of Vermont integrated all of its management software, enabling customers to get information such as order histories faster. The company is focused on value-added services and improving customers’ entire experiences, not just producing printed products.

Presentation Folder Inc. (#73) plans to add intelligent, focused enhancements to its corporate web site to enhance clients’ online experiences. It has identified customers that are prepared and eager to conduct business through e-commerce.

Pointil Systems (#95) entered the RFID market and plans to convert existing bar code applications into RFID sales. The company is focused on getting more information to distributors that sell its products.

Arthur Blank & Co. Inc. (#14) purchased new equipment and focused on increasing capacity, committing to a 24/7 plant schedule for approximately eight months of 2004. It plans additional equipment purchases to keep delivery within a 2- to 3-week window year-round.

Quality Park (#2) is mobilizing its entire workforce to enable each employee to understand his or her role and how to add value for distributors. The company is beginning every meeting this year by discussing two focus areas: how to ensure that it has the safest, most satisfying workplace in the industry, and how to become a better partner with clients.

Diversified Labeling Solutions Inc. (#19) moved its Chicago plant to a larger, more efficient building. During the 2-week move, all of the company’s orders shipped on time. It plans to grow its West Coast operation and market to distributors its range of manufacturing capabilities.

TST/Impreso Inc. (#3) aims to increase market share by fully utilizing its bundle of products and its more than 60 nationwide distribution points. In 2004, it introduced bottled water to diversify its product mix and to have more trucks in more areas with more products more often.

PRINTSouth Corporation (#22) is teaming with distributors to call on end users needing roll products. One of its goals is to establish credibility and market its problem-solving strengths to overcome buyers’ tendency to remain with current vendors.


More about the 2005 Top 100 Manufacturers
									Printegra (#6) reinvested in customer service training, providing CSRs with the tools and support necessary to provide distributors with top-notch service. In June 2004, corporate staff, general managers and customer service managers from the company’s nine manufacturing facilities met in Atlanta. They talked about the need to focus on “Printegra PRIDE”—the acronym stands for Professionalism, Responsiveness, Integrity, Dedication and Excellence. In addition to its interoperability goals, the company aims to provide a local wholesale print shop presence for distributors in major regional markets and to provide a national source for print shop products (color envelopes, edge-glued sets, padded forms, stationery, booklets and more) for distributorships that need a vendor to service national contract business. Western States Envelope & Label (#4) developed its Lean Core Team that trains supervisors and employees at the company’s five plants, leading to productivity gains, and waste and setup time reduction. The firm is applying the team’s principles to its sales-to-work order process, aiming to eliminate redundancy and errors, and improve speed and customer communication. The company added more than 50 products in 2004. It’s focusing on helping distributors penetrate growing label markets (including digital labels), and its plants serve as beta test sites for several envelope machine prototypes. Creative Printing Services Inc. (#30) is reaching out to Fortune 500 companies as well as its existing account base (including distributors and other printers) to let them know that the firm now is a Certified Minority Business. The company recently received camera-ready artwork for a 612-page directory for a convention. It added page numbers and logos to each page, typeset an index, created bleed tabs, shot artwork, showed proofs to the client, printed the body of the directory on its web offset press, printed covers on its sheetfed press and perfect-bound 1,200 books—all within five days. Wayne Trademark Printing & Packaging (#49) installed a web press that combines silk screening, UV flexo and flexo printing, and developed security printing for Nike Inc. in 2004 that won a court settlement for the company. In 2005, the manufacturer aims to develop its skills as a high-quality, multicolor printer and gain recognition outside the Southeast. Advance Business Graphics (#17) helped a major health maintenance organization develop an automated OMR/OCR form programming and data capture system, reducing the client’s programming time and costs. In 2005, ABG aims to simplify its marketing plan and focus on growth in seven business areas, including benefits communication services. Business Stationery Inc. (#75) implemented Six Sigma quality standards and continuously monitors on-time delivery performance. One of its primary goals this year is to develop new products for one-to-one communication. The Flesh Company (#28) worked with one of its key distributors to develop a manufacturing process that enabled the distributor to win a multiyear contract. The manufacturer is continuing a process improvement plan and is trying to attract new, qualified people to join its workforce. Hi-Tech Printing Co. (#65) developed converting and packaging techniques for the newspaper advertising label market. It became a member of a 10-company group that supplies News Notes, a continuous label for front-page advertising in newspapers. Datatel Resources Corporation (#37) emphasized team sales and partnerships with distributors and resellers, resulting in new contractual business. To capitalize on the document management industry’s many profitable opportunities, the company believes firms must present joint sales fronts to end users. FormsPro Inc. (#98) increased its business through partner accounts of e-commerce provider Four51. Part of the manufacturer’s strategic plan is focusing on an affiliation with a major national dealer group in the medical industry. Team Concept Printing and Thermography (#63) cited participation in industry shows and advertising in trade magazines as its best decisions in 2004. This year, the firm plans to buy a Xerox Igen to enter the variable data market and provide shorter run color work. McCourt Label Company (#56) increased its custom thermal transfer and laser sheet label orders by 19 percent and 17 percent, respectively. The company plans to purchase new equipment and recently expanded its workforce with eight new hires. All of its employees are in training and continuous improvement programs. Creative Labels (#96) of Vermont integrated all of its management software, enabling customers to get information such as order histories faster. The company is focused on value-added services and improving customers’ entire experiences, not just producing printed products. Presentation Folder Inc. (#73) plans to add intelligent, focused enhancements to its corporate web site to enhance clients’ online experiences. It has identified customers that are prepared and eager to conduct business through e-commerce. Pointil Systems (#95) entered the RFID market and plans to convert existing bar code applications into RFID sales. The company is focused on getting more information to distributors that sell its products. Arthur Blank & Co. Inc. (#14) purchased new equipment and focused on increasing capacity, committing to a 24/7 plant schedule for approximately eight months of 2004. It plans additional equipment purchases to keep delivery within a 2- to 3-week window year-round. Quality Park (#2) is mobilizing its entire workforce to enable each employee to understand his or her role and how to add value for distributors. The company is beginning every meeting this year by discussing two focus areas: how to ensure that it has the safest, most satisfying workplace in the industry, and how to become a better partner with clients. Diversified Labeling Solutions Inc. (#19) moved its Chicago plant to a larger, more efficient building. During the 2-week move, all of the company’s orders shipped on time. It plans to grow its West Coast operation and market to distributors its range of manufacturing capabilities. TST/Impreso Inc. (#3) aims to increase market share by fully utilizing its bundle of products and its more than 60 nationwide distribution points. In 2004, it introduced bottled water to diversify its product mix and to have more trucks in more areas with more products more often. PRINTSouth Corporation (#22) is teaming with distributors to call on end users needing roll products. One of its goals is to establish credibility and market its problem-solving strengths to overcome buyers’ tendency to remain with current vendors.