Print
Solutions December 2005
case
study
Increased
Capacity for Increased Sales
The
order, a simple presentation folder
intended for use within the company,
was a no-brainer for the employees
at manufacturer Stylecraft Printing,
Canton, Mich. “I entered
the order as an exact repeat,”
says Andrea Pesci-Jones, vice
president of the company. But
when she received the first proof,
the order wasn’t an exact
repeat—it was something
better.
In
1967, Pesci-Jones’ father
founded Stylecraft Printing in
his family’s garage with
one 15-inch press. Today, the
company consists of three plants
adjacent to each other, with more
than 60,000 square feet of production
area and almost $12 million in
annual sales. The first plant,
Stylecraft Business Forms and
Systems, manufactures products
on offset web presses using 14-,
17-, 22- and 24-inch cylinders.
The second plant, Stylecraft Printing
and Graphics, manufactures offset
commercial sheet-fed products,
such as oversize flow sheets and
custom pocket folders. The third,
Reliable Bindery, serves Stylecraft
Printing and other local printers.
Reliable Bindery specializes in
special finishing, including die
cuts.
In
addition to serving as vice president
of the Stylecraft Printing umbrella
of printing plants, Pesci-Jones
also serves as president of Stylerite
Label, a manufacturer of custom
flexography products located in
Rochester Hills, Mich. Four plants
and 38 years later, Stylecraft
Printing still manages to take
a simple product, such as the
presentation folder mentioned
above, and improve its performance.
Pesci-Jones
uses presentation folders to show
prospective customers samples
of Stylecraft Printing’s
work. “Basically, it’s
the best of what we’ve done,”
she says. The folders often contain
unusual jobs that required special
finishing, which is one of the
company’s fortes. Sometimes
the folders are beefed up with
samples specific to a client’s
needs. For example, if a client
is particularly interested in
medical forms or flow sheets,
Pesci-Jones will add appropriate
additional samples.
While
some presentation folders are
given out at trade shows, the
majority are mailed with a pitch
letter. Pesci-Jones says Stylecraft
Printing used to hand out sample
folders at trade shows as if they
were candy. At the time, the folders
were thin and fairly inexpensive
to produce. But today, they’re
dealing with a much nicer—and
more expensive—product.
Pesci-Jones now targets prospective
clients at trade shows, gathers
their information and then mails
them the folder, with samples
and a pitch letter, and then follows-up
when trying to garner a sale.
“It’s expensive to
mail, but money well spent,”
she says.
When
Pesci-Jones placed an order for
1,000 presentation folders for
in-house use, she assumed it was
pretty much a done deal. “We
regularly produce this sort of
product,” she says. But
when it went through production,
several employees knew something
had to be done about samples bulging
out of the folder. So they took
it upon themselves to improve
the folder’s design by increasing
the capacity of both pockets and
the spine so it would function
better with a large number of
samples. They also changed the
single-scored pockets to double-scored
pockets. “I was unaware
of the improvement until I was
given the first proof,”
Pesci-Jones says. “Now it
looks like a finished book.”
The
result: a 4-color presentation
folder printed on 15-point Carolina
paper, coated on one side. The
folder is double-scored and die
cut for two 5-inch-deep pockets
each with a 1Ú2-inch extra capacity.
The capacity of the folder’s
spine also was increased 3Ú16
inch. The finish trim is 22 x
18 inches, which folds to 91Ú2
x 121Ú2 inches.
Pesci-Jones
says typically the pocket on the
left side contains marketing information,
a credit application and a tax
certificate. With the larger capacity
folder, currently the left pocket
holds 15 marketing pieces. The
right pocket holds 78 samples—a
number so big that even Pesci-Jones
was surprised when she sat down
and counted them.
Only
part of the run was laminated
so Pesci-Jones is free to make
changes to folders that weren’t
laminated at a later date. “The
lamination is one of the features
that really sets this folder apart
from the ordinary,” she
says. The folder was an Award
of Excellence winner in the 2005
PEAK Awards competition sponsored
by Print Solutions Magazine.
Pesci-Jones’
clients often hold on to her company’s
sample folders, so they have a
file of ideas when working with
future end users. She hopes that
the improved presentation folder
now has a better chance of staying
on a client’s shelf even
after a sale is complete. “It’s
attractive. It looks nice,”
she says. Lamination improves
the folder’s appearance
and makes it easier to dust. Plus,
increased durability helps ensure
its functionality over a long
period of time.
Pesci-Jones
was pleased with the improved
presentation folder as she’s
well aware of the importance of
making such a simple product memorable.
How do you make a presentation
folder unique? Make it an unusual
size or shape, something that
can be accomplished with a die
cut, Pesci-Jones says. She also
suggests adding a matching label
with removable adhesive as a means
to keeping samples orderly inside
a folder. Finally, Pesci-Jones
says she often polywraps folders
in case they get scrambled during
the shipping process.
—Kara
Gebhart Uhl