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Print Solutions February 2006

Mailbag

Editor’s note: The following letter was in response to the question, “If you enable customers to use the internet to customize and order printed products, what advantages or challenges have you experienced? If you don’t offer web-to-print, what are your perceptions of the technology?” Look for extensive coverage of web-to-print and web portals in our March 2005 issue.

Online Applications Are Beneficial to End Users
Webb/Mason’s entire print management system, Enterprise Print Management (EPM) Online, is on the internet. EPM Online enables our clients to significantly reduce expenditures and turnaround time for all printed materials, while improving operational efficiency. It brings everything–from creation, inventory management and distribution to cost analysis–direct to a client’s computer.

Most companies purchase their printing, stationery, marketing collateral, forms and other printed materials from a finite group of print manufacturers. EPM Online allows corporations to look beyond each job’s specifications and focus on enterprise-wide savings. This system also gives a company access to its complete online library of communication materials, including business cards, direct mail, sales promotions, advertisements, brochures and annual reports. The system gives the client complete brand consistency and control, even with multiple offices and multiple buyers.

By enabling customers to use the internet to customize and consolidate their printing needs and orders, Webb/Mason’s clients have received positive, measurable results. For example, Webb/Mason was able to streamline XM Satellite Radio’s supply-chain process, and print and deliver marketing materials in less than 24 hours to multiple locations. This is only one of many examples of how the web-to-print process benefits our clients, which in turn benefits Webb/Mason.
Doug Traxler
Executive Vice President of Sales and Marketing
Webb/Mason
Baltimore, Md.


Editor’s note: The following letter is part of a discussion that took place on DMIA’s members-only broadcast email system about keeping in touch with the office while on the road.

Staying in Touch With Your Office
If you were away from your office for 10 days, how would you keep in touch? We may not like it, but staying in touch is what we must do to compete in today’s business world. There is simply no excuse today for not being reachable–unless you don’t want to be. Here are some suggestions:

1) Cell phones. These are wonderful little gadgets. Make yours a BlackBerry 7100 series which are smaller than the original. You can get all your emails on them as well.

2) Call forwarding. When I am away from my office, I put my phone on “forward” to my cell. It takes less than 30 seconds. I never miss a call.

3) Computer access to your own desktop. I use “GoToMyPC” (www.go tomypc.com). You can access your own desktop from anywhere in the world where there is an available internet connection. This is the most incredible tool I have added to my quiver in 2005. You do not need a separate computer at your house (any one will do) or take one (for example, a laptop) with you when you travel. Most hotels have a business center from which you can access the internet for free if you are a guest. GoToMyPC.com offers a free 30-day trial. Try it. You’ll like it.
Jim Anderson, President
Corporate Development Associates
Scottsdale, Ariz.

Editor’s note: The following letters are part of a discussion that took place on DMIA’s members-only broadcast email system. The discussion focused on Business Network International, a networking organization for business professionals.

Is BNI Really Worthwhile?
Has anyone participated in any local BNI (Business Network International) groups and meetings? We have an invitation to participate in a group but would like to hear what any of you who have tried this might be willing to share. My impression is that there is a fee to join a group of about 30 businesses which meet every week and share referrals with one another. I have to admit that I’m lukewarm to this, as it sounds like a commitment to meet every week. I also would be very cautious about giving our customers’ names to anyone else without their permission.
Nancy Dickerson
Office Administrator
Professional Systems USA Inc.
Burlington, NC

Inform Yourself About BNI Before Joining
BNI is but one of many different groups that get together and share “leads.” One of my reps was involved in BNI in Ohio, and while I’m sure every area is different, she did not fare well here. It was mainly composed of individual real estate agents and bankers that did not have major decision-making capabilities. I would ask to see a list of local members before joining. On the other hand, I have been involved with many other organizations that have spurred great clients. I bet your local Chamber of Commerce has something similar. You may want to look into that.
Brian Governor
President
P&W Marketing Inc.
Youngstown, Ohio

BNI Led to Important Business Contacts
I have read with interest the comments about BNI. Here are my two cents. I am currently in a group in the Tampa area, and it’s true that there are real estate agents/brokers, insurance agents, financial planners, etc., in BNI. But these are not the people I am selling to. I am selling to two auto dealerships and two very large medical clinics as a direct result of referrals given to me by those real estate brokers, financial planners, and insurance agents. Last week, I asked for and received an introduction to the owner of another auto dealership. And on my desk is the name and phone number of the CEO of one of the local hospitals in my area. I got these from BNI. I don’t enjoy the weekly breakfast meetings. I don’t enjoy the 60-second “intromercials” and some of the other requirements of BNI, but I have committed to do this for a period of time. I have even taken a leadership role. I want to learn as much as I can about the art of networking. I figure that I can’t lose. So far, I’ve been a winner.
Janice Weaver
President
ArtForm ink.
Tampa, Fla. 

Create Your Own Networking Organization Instead
Frustrated with the existing groups, I started a group in my area with another professional. We have grown to about 15 businesses and meet once a month.

Our goal is to get to know each other, weed out those who don’t fit professionally, and confidently give referrals to people we trust and respect. It’s been a slow go, but I wouldn’t have it any other way. There’s no cost, and we meet at each other’s businesses.

I don’t believe it would take anyone very long to find others with the same goal to start a like-minded group. My only suggestion is, right off the bat, develop one rule: Those who bring others in who don’t fit must be the bearers of bad news to them.
Marc Laucks, CDC
President
Marc Laucks and Company Inc.
York, Pa.
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