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Print Solutions February 2006
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Table of Contents

Contents

IN EVERY ISSUE
6 Mailbag
29 New Products & Services
57 People
96 Industry News
100 Team PSDA
106 Ad Index
107 Classified


COLUMNS
3 433 East Monroe
Cruising for Quality By Andrew Brown

10 President’s Message
Change Your Business Focus to Create Opportunities
By Timothy J. Mehl, CDC

12 Strategic Sales
Avoiding That Awful Reaction
By Dick Gorelick

FEATURES
14 INK INDUSTRY OVERVIEW
The Ripple Effect
Ink manufacturers say rising energy costs and manufacturing overcapacity mean cost increases.
By Andrew Brown

30 COVER STORY
Building Quality into Your Company
Firms that adopt quality programs win customer loyalty, employee commitment and consistent sales growth.
By Preeti Vasishtha

INDUSTRY REPORT
47 Manufacturing
Successful forms printers are willing to modify their equipment’s capabilities to offer new products and services. Digital printing, in-line finishing, document processing and mailing services are areas of opportunity for traditional forms printers who seek to diversify.

PROFILE
117 Off Hours
Retired distributor Cliff Shellhase writes a book that is meant to inspire a zest for life and sales.

SPECIAL FEATURES
60 PSDA’s TRADEMart 2006
PSDA’s Super Show in Charlotte offers super education and ideas for distributors.

67 2006 Ink, Paper and Equipment Buyers’ Guide
This annual guide lists the capabilities of suppliers ready to sell to manufacturers.
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