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Eighty-five DMIA-member manufacturers and suppliers gathered May 16-19 in Kennesaw, Ga., at Solutions 2003™, a conference featuring leading-edge technology, supplies and solutions to help attendees evolve their product lines and find ways to better serve independent distributors. Manufacturers and suppliers attended numerous high-energy sessions where they heard 32 speakers, and capped off the event with a visit to Heidelberg USA's North American Demonstration Center in Kennesaw.
Guy Broadhurst, director of product programs for Chicago-based supplier Océ Printing Systems, opened the conference by painting an optimistic picture for printing firms that want to combine digital and offset technologies. He said, in the future, printing firms will offer several service-oriented functions, including e-procurement at all levels of purchasing, data management and data mining for customers, one-to-one communication services for customers, document and content management, distribution and print services, and electronic bill presentment and payment services. Printing firms also will act as outsourcing vendors for in-plants and large print buyers, Broadhurst said. Although 80 percent of printers' revenue in 2002 came from print jobs, he warned that number is likely to fall to 50 percent by 2010. Non-print revenues will grow to 50 percent in 2010 as printers become "integrated communication service providers," Broadhurst said.
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Showcasing New Technologies
Sponsors discussed their latest products and technologies at the conference's two Tech Symposium forums on May 17 and 18.
Ivan Verheye, president and CEO of Itasca, Ill.-based supplier Xeikon America Inc. and president of Strobbe Inc., introduced GapFinder™, software to be released this month. The software offers rotary forms printers an automated workflow to address specific press plate cylinder gap demands. It analyzes each job for gap requirements and assures press compatibility without operator intervention. The software automatically processes a file through step and repeat assembly, gap repositioning or split gap imaging, then the final imaging for register, scan marks and plate identification.
Tom Jay, vice president of Springfield, Va.-based supplier SICPA Securink Corporation, said easy access to inexpensive color scanners, printers, and copiers, has increased counterfeiting of "value documents," which he defined "as any security document, other than bank notes, printed by various printing processes available today." At the same time, the growth of desktop technology in producing proprietary value documents for legitimate purposes has presented an extraordinary opportunity for manufacturers and distributors to help secure these documents, Jay added. A single feature can't secure a document, but an integrated approach involving design, printing technique, security ink and paper can discourage counterfeiting, he said.
Jay spoke on the latest state-of-the-art integrated security features and new technologies such as void pantographs, "smart" paper with embedded taggants (DNA markers in the stock) and unique machine-readable identifiers, inks that color shift with temperature gradients (thermochromic), fugitive inks that react to solvents and water, and toner-adhesion ink coating spot applied to areas such as signature lines or MICR lines on checks or gift certificates. Security features on valuable documents such as checks and money orders should be changed as often as every three to four years, Jay said.
Harry Gersey, president of Rochester, N.Y.-based supplier Secured Document Systems, described his firm's document security offerings such as multi-frequency void pantograph images, offset thermochromic inks, and digitally generated fine-line borders and backgrounds. Printers can license the firm's patented products and system, which are ideal for small volume applications.
Solutions 2003™: A Wealth of New Technologies
BY C. CLINT BOLTE AND
DENNIS MCGARRY, CDC
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One highlight of Solutions 2003™ was the Plant Managers' Roundtable, moderated by J. Buster Weinzierl, CDC, president of Belknap Business Forms Inc., Mayville, N.Y. Weinzierl was DMIA's manufacturing vice president in 2000-2001. Attendees discussed issues such as how new versions of PDF creation software almost can preflight files, how to reduce Workers' Compensation insurance costs, marketing, and managing human resources after downsizing.
The meeting concluded with a visit to Heidelberg USA's North American Demonstration Center in Kennesaw, Ga., where attendees met with product managers and saw live demos of press equipment.
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Highland Computer Forms Inc., Hillsboro, Ohio, set the pace for attendance at Solutions 2003 by sending 10 employees to the meeting. Standing, from left: Stan Storts, Robert Nost, Jim Reas, Bob Wilson, CFC, and Harvey Gromling. Kneeling, from left: Dave Gordon, Steve Patton, Rob Jones, Jeff Satterfield, CPSS, and Jon Nice.
Industry pros have favored securing documents with watermarks, but custom watermarks are expensive because of large minimum order quantities. Bill Powers, marketing manager of Appleton, Wis.-based supplier Appleton, introduced five "limited watermark" papers that can be purchased in quantities as low as 2,000 pounds. One of the papers, CBSI Cheque Papers, is certified by the Association for Payment Clearing Services (APACS), which allows the printer to compete for APACS jobs. "Our security products are only released to authorized printers who must show proof of orders," he said. "They are also required to follow strict guidelines in storing and handling raw materials and finished goods."
Guy Spinelli, president of Huntley, Ill.-based supplier e.Paper Company, predicted that 50 percent of carbonless forms will be printed on a digital press within five years. e.Paper Company has an annual capacity of only 28,000 tons of digital carbonless paper. The firm guarantees that its stock won't damage toner-based digital print engines. "No other product can make this claim," Spinelli said.
Aaron Godnai, marketing manager for Stamford, Conn.-based supplier MeadWestvaco's Papers Group, described the features of his company's digital press-compatible MeadWare product line, which is not sapphire treated (chemical coating). He discussed the drawbacks of sapphire-treated papers, including a limited shelf life of six to eight months, yellowing due to chemical treatment and a tendency to easily scuff during finishing. MeadWestvaco will custom print swatch books for clients, he said.
Laser printing, direct mail, and the use of database management for marketing purposes are driving the demand for creative design, and integrated labels and cards. David Steidinger, president of Wauconda, Ill.-based equipment supplier Tamarack Products Inc., and Tom Yeager, sales and marketing executive for Batavia, Ill.-based Strata-Tac Inc., a supplier of film for use on affixing machines, showcased magnets, window decals and drug-testing forms with bottle labels.
Frank Garner, president of Kansas City-based software supplier AMGRAF Inc., said the firm's mission has been to convert paper forms to electronic forms. AMGRAF's offerings include OneForm™ Designer, MECCA 2000 for prepress composition and online ordering.
Eric Short, president of RDP Marathon Inc., a press supplier in Quebec, discussed how manufacturers are using custom-engineered presses to add pressure sensitive labels, prime labels, folding cartons, flexible packaging, forms, direct mail and commercial printing to their product mixes. RDP's specialty in custom engineering can work with many print technologies including lithography, flexography, gravure, waterless and screenprinting, he said.
Wolfgang Hanzl, vice president of sales at Muller Martini Corp., Hauppage, N.Y., showed automation technologies on print equipment and discussed how functions such as ink settings, wash-up and memory recall for exact repeats can save printers time and money. Hanzl also discussed how advances in servo drives for shaftless presses and computer integrated manufacturing (CIM) are changing presses. The goal of CIM in production equipment is to make separate pieces of equipment work seamlessly like "plug-and-play" does for the computer industry, he said.
Didde Press Systems, Englewood, Colo., presented new technologies available on the latest presses. "Buying an old, used press versus buying a new one is like stepping over a dollar to pick up a quarter," said Frank Roberts, the firm's vice president of sales. He also spoke about cost savings associated with new production equipment designed to minimize printers' makeready costs.
Erich Midlik, vice president of sales for Prime UV Systems, a supplier of ultraviolet (UV) drying systems in Carol Stream, Ill., showed examples of energy savings and waste reductions achieved by using proper UV calibration and UV light bulbs.
Tackling Issues Facing Plant Managers
Participants at the Plant Managers' Roundtable, moderated by J. Buster Weinzierl, CDC, president of Belknap Business Forms Inc., Mayville, N.Y. and DMIA's manufacturing vice president in 2000-2001, raised concern over increasing Workers' Compensation insurance costs. Premium fees are based upon rates for each job and experience factors for each job rating. Attendees said managers should rate clerical positions carefully. To better market products to distributors, the group suggested manufacturers attend conferences such as Xplor 2003 and the Business Forms Management Association conference, which are well attended by distributors. The participants also discussed several prepress issues, including the use of PDF/X 1a, a new PDF format that almost preflights files for manufacturers.
Leadership Skills and Successful Management
Charlie Farrell of The Farrell Group highlighted the importance of leadership and teamwork at a high-energy session entitled "Results-Oriented Leadership." "You will be promoted and fired by the people who work for you," said Farrell, a public speaker who specializes in leadership training, teamwork, personal productivity and business training. "Your boss simply brings you the news."
Graphic arts industry veteran Jeff Hayzlett of Hayzlett & Associates discussed skills needed to handle difficult clients. He said managers should ask sales employees how they can help the sales employees better perform their jobs, search for potential rainmakers, measure progress, share corporate financial results with all employees, reward good behavior and confront bad behavior, fire people when necessary, and treat suppliers as customers.
Steve Wakefield, president and CEO of Sword Microsystems Inc., Huntsville, Ala., discussed the DMIA member consortium that's working with his firm to utilize PrintTalk, a standard being used to develop best practices for adopting electronic business processes among suppliers, printers and distributors. Launched in April, the project's first phase will be delivered this month. The first phase focuses on exact repeat orders, order acknowledgements, shipping acknowledgements and invoicing.
Attendees wrapped up the conference with a visit to Heidelberg USA's North American Demonstration Center to view the company's latest equipment, including its NexPress Digital Press, Quickmaster, Speedmaster DI presses and 2-color Printmaster.
C. Clint Bolte is president of C. Clint Bolte Associates, a consulting firm in Chambersburg, Pa. Email him your comments at cbolte3@comcast.net. Dennis McGarry, CDC, is vice president of manufacturer and technical programs at DMIA. Email him your comments at dmcgarry@PSDA.org.
SUPPLIER NEWS
Zebra Technologies Corp., Vernon Hills, Ill., introduced its 110XiIIIPlus thermal printer for labels up to four inches wide. Users can choose from three print resolutions to match customers' applications--203 d.p.i., 300 d.p.i. and 600 d.p.i. According to the company, the printer has reduced space symbology capabilities, faster connectivity, 300 darkness settings for greater thermal ribbon flexibility and more. The company will discontinue its 300-d.p.i. 90XiIII Plus and 600-d.p.i. 96XiIIIPlus printers by the end of this year. Call (800) 423-0422, (847) 634-6700 or (847) 913-8766 (fax). Visit www.zebra.com.
MeadWestvaco Corp., based in Stamford, Conn., released test results that show its enhanced Tango(R) C1S and C2S cover stocks are superior to other paperboard grades in terms of color fastness and resistance to yellowing. BASF Corp., a leader in the chemicals industry, conducted the tests independently at its Charlotte, N.C., technical center. Call (800) 418-0397. Visit www.tangopaper.com.
Xetex Business Systems Inc., West Lawn, Pa., released its Xetex Backup software program to secure data. The software backs up data daily at offsite locations at times designated by users. Call (800) 856-2772, (610) 898-1551 or (610) 898-1564 (fax). Send email to sales@xebra.com. Visit www.xebra.com.
Heidelberg USA, based in Kennesaw, Ga., released three new configurations of its NexPress 2100 digital production color press. The Entry Edition provides static digital printing ideal for short run and quick-turnaround jobs, the Standard Edition provides static and variable data printing and the Xtreme Edition provides complex variable data printing. The configurations offer enhanced productivity, additional functionality and greater ease-of-use, according to the company. The company also introduced its Duplo System 2100, a booklet maker that takes collated output from NexPress 2100 and automatically folds, stitches and trims it into a finished booklet. According to the company, Duplo System 2100 is ideal for variable data applications that contain customer-specific information on every page. Call (888) 472-9655. Visit www.us.heidelberg.com.





Duplo System 2100 from Heidelberg USA.
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