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Table of Contents


IN EVERY ISSUE


6 Mailbag
76 New Products & Services
77 People
79 Industry News
80 Team PSDA
82 Online Index
84 Ad Index
86 Classified



COLUMNS


3 433 East Monroe
Thriving in the Age of Info
By Darin Painter

10 President's Message
Adding Value in a Time of Change
By Phil Schmidt

14 Strategic Sales
Think Customized Distribution, Not Forms Management
By Dick Gorelick



FEATURES


18 PACKAGING/POINT-OF-SALE
A Smokin' Market
Distributors offering packaging and point-of-sale products find opportunities that sizzle.
By Susan Keen Flynn

36 COVER STORY
Hot Technologies, Cool Solutions: 3 Case Studies

38 RFID Takes Flight
McCarran International Airport in Las Vegas improves baggage-tracking accuracy with RFID tags from Matrics Inc.
By Darin Painter

46 Complete Customization: It's in the Cards
Starwood Hotels and Resorts prints highly customized, cost-efficient ID cards at a faster rate, thanks to the digital know-how of Jerome Group.
By Kara Gebhart

54 Building Online Efficiency
An engineering and architectural consulting firm orders online paper and ink jet cartridges quickly and efficiently by using Suncoast Marketing Inc.'s print management and accounting system.
By Preeti Vasishtha

62 LABELS
Knowledge + Patience + Testing = Label Success
Distributors who take a practical, thorough approach to selling labels succeed in the market.
By Katherine House



PROFILES


70 Supplier Focus
The Check 21 Act will make the check collection process high-tech, but shouldn't thwart check usage.

92 Off Hours
Former University of Missouri and St. Louis Cardinals standout Roger Wehrli of manufacturer FormStore® Incorporated was inducted into the College Football Hall of Fame.



INDUSTRY REPORTS


16 Promotional Products
Distributors help end users inspire and motivate employees with promotional products.

28 E-Files
A manufacturer and supplier redesign their web sites and see immediate results.
 
 
 
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