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Table of Contents
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IN EVERY ISSUE
6 Mailbag
52 New Products & Services
76 People
82 Industry News
88 Team PSDA
91 Online Index
93 Ad Index
94 Reader Service Form
96 Classified

COLUMNS
3 433 East Monroe
Want Results? Think Technology
By Darin Painter

12 President’s Message
Inevitable Change Brings Opportunity
By Jeff Long

19 Strategic Sales
All Generalizations About Salespeople Are False
By Dick Gorelick

FEATURES
28 COVER STORY
Technology at Work: 3 Case Studies

30 E-Commerce, CD Duplication Benefit Software Firm
Delta L Printing’s online document management system saves Remcom time and improves the efficiency of a process previously completed in house.
By Preeti Vasishtha

38 Software Streamlines Archiving, Timekeeping for School
A.E. Boyce Company Inc.’s software division allows Clark-Pleasant Community School Corporation to process and store electronic documents automatically.
By Andrew Brown

44 Digital System Gives Vets Better Marketing
DocuGlobal’s DG CORE allows Veterinary Metrics Inc. to turn raw customer data into full-color, personalized direct mail pieces for its animal health clients.
By Darin Painter

CASE STUDIES
14 Packaging
20 Commercial Printing
49 Tags
50 Labels
60 Envelopes
70 Promotional Products
84 Binders

INDUSTRY REPORTS
56 E-Files
Distributorship dotcom.printing.inc. partners with tech company YesVideo to offer an insurance company instructional video and text on easy-to-search CD-ROMs.

64 Manufacturing
Manufacturers and distributors can build relationships that solve end user problems and increase efficiencies, market share and profitability.


PROFILE
104 Off Hours
The Pencil erased the Arm Bandit’s hopes of winning a fun race that raised money for Cleveland’s Ronald McDonald House.
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© 2005 Print Solutions Magazine
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