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Table of Contents
IN EVERY ISSUE
6
Mailbag
108
New Products & Services
109
People
110
Industry News
111
Team PSDA
116
Ad Index
117 Subscription Cards
120 Classified
COLUMNS
3
433 East Monroe
By Kara S. Carpenter
10
President's Message
By Gail O' Roke, CDC
FEATURES
34
INTEGRATED PRODUCTS
Inside 3 Solution Sells
Combining documents with labels, cards and magnets, three distributorships help clients save time, resolve a printing glitch and prevent lost data.
By Susan Keen Flynn
66
COVER STORY
Riding the E-Commerce Wave
Distributors can use e-commerce to enhance warehousing, build partnerships and improve supply-chain efficiency. Print Solutions features three firms on top of the high-tech wave.
By Preeti Vasishtha
74
MANUFACTURING MARKET
Winning in a Struggling Market
Distributors help manufacturing clients fight a sluggish economy by saving them time and money.
By Kara Gebhart
86
TRADITIONAL PRODUCTS
Still a Piece of the Pie
The demand for unit sets, continuous forms and other traditional products is declining, but those forms still provide a nice chunk of business.
By Darin Painter
SPECIAL ADDITIONS
47
An Empowered Network
With nearly 600 independent owners in the United States and Canada, distributorship franchise Proforma thrives because of its marketing power and cohesive Worldwide Support Center. Founder and Co-CEO Gregory P. Muzzillo expects the company to become the industry's first billion-dollar distributorship by 2006.
By Darin Painter
92
BUYERS' GUIDE
Operations Software Buyers' Guide
Print Solutions presents its annual guide of software providers that help distributors and manufacturers run their businesses.
Compiled by Kara S. Carpenter
PROFILES
12
Spotlight
A thirst for client satisfaction helps Branch-Smith Printing Division win the country's top award for quality and performance.
24
Adding Value
Distributorship Unlimited Graphix takes web designing to a new, personalized level.
126
Off Hours
Troubled by the growing medical liability crisis,
Patrick McMahon takes a stand for a healthy community.
INDUSTRY REPORTS
32
Promotional Products
End users increasingly are sowing the seeds of success with environmentally friendly promotional products.
58
E-Files
Document pros can use broadcast messaging to notify clients about new product offerings, special discounts
and more.
102
Manufacturing
Formtrac 2003 and other studies show the demand for printed products is expected to increase this year.
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© 2005
Print Solutions Magazine. All Rights Reserved.
Published by the
Print Services & Distribution Association
433 E. Monroe Ave., Alexandria, VA 22301 (703) 836-6225