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Print Solutions May 2005

Mailbag


Editor's note: The following letters are part of discussions that took place on DMIA's members-only broadcast email system.

We're Focused on Printed Documents
I enjoyed PSDA's 2005 Spring Management Conference in Tucson, Ariz. The association's Member of the Year, Bob Boldig, gave an acceptance speech that really made me think.

Upon seeing the decline in our main product, continuous forms, we made a mad rush around 1996 to diversify our product offerings. Our sales fell 17 percent from 1995 to 2000. Continuous forms went from 80 percent of sales in 1995 to 22 percent in 2004. We turned a corner in 2002, and sales began to grow again. In 2004, we were 8 percent off our peak year.

I was glad to see that change, but I wondered if we had lost our direction from the industry. We started talking about forms around here again. As of March 31, sales of continuous forms have grown 19 percent over this time last year. I know this growth is the result of our gaining a larger piece of a shrinking pie.

Forms aren't going away; they're going somewhere else. Boldig said distributors should consider attending DMIA's Manufacturer and Supplier Print Conference, to be held May 18-20 in Philadelphia. It has sessions titled "Emerging Channels Roundtable," "Emerging Products" and "Emerging Vertical Markets."

Emerging channels? I've been trying to turn this ship, but our history and culture, having evolved from the forms industry, forces me to realize that we're best at selling value and solutions in printed documents. Preprinted documents account for the bulk of my revenues. Emerging channels? Try as I might, I can't seem to diverge from printing and I don't really want to. Thanks again, DMIA, for leading this thirsty horse to water. Someone please hit me in the head if I refuse to drink.

Also, I despise the name Print Services & Distribution Association. Every time I use it, I have to explain that we don't sell digital archival and retrieval software. DMIA is doing exactly the right thing for its members, but could we consider a small change to the name? I suggest the Document Solutions Industries Association.
 
Steve Visio
Vice President
Executive Data Control Inc.
Springfield, Mo.


No Excuses, Get Involved
How can most of us blame the economy when our individual market share of the total industry is less than one-tenth of a percent? The bottom line is we had it so good for so long, people have forgotten how we got to where we are today.

After looking in my mirror, I asked myself: What could I do to change things? The answer was obvious. We're members of an organization dedicated to helping our industry and our company, yet we aren't taking advantage of all it offers. We didn't attend CEO conferences or management conferences. We failed to submit changes within our company for publication in Print Solutions. We stopped trying to get distributors to join. We even cut back on the trade shows we attended. It was like having a full membership at a country club but only taking advantage of the dining facilities.

The time is now, more than ever, to become more involved with your organization. Don't sit on the sidelines and watch. Attend a conference, recruit a new member or maybe even submit your name to become a Regional Director. Manufacturers should start asking people when they call, "Are you members of the DMIA?" They should be encouraged to offer benefits or incentives to those companies that belong to DMIA. Otherwise, why would distributors join?

Robert Ohr
President
C.E. Printed Products
Carol Stream, Ill.


Talk to Us
We encourage feedback about stories published in Print Solutions, as well as in PSDA's E-Weekly and Independent Management Report e-newsletters.

Question of the month: What features make your operations software or e-commerce system valuable? Do you wish it/they included features not currently available?

Email your insight to bholt@printsolutionsmag.com, or send a letter to Print Solutions, 433 E. Monroe Ave., Alexandria, VA 22301.
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