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Table of Contents


IN EVERY ISSUE

6 Mailbag
100 New Products & Services
102 People
105 Industry News
106 Team PSDA
113 Ad Index
114 Online Index
117 Reader Service Form
118 Classified



COLUMNS


3 433 East Monroe
What's the Buzz?
By Andrew Brown

10 President's Message
It's Time for a New Attitude
By Jeff Long

22 Strategic Sales
Technology Changes; Buyers' Needs Don't
By Dick Gorelick



FEATURES


26 IN THE NEWS
The Kerry Connection
Industry veteran Jerry Leeds found himself in the midst of presidential politics.
By Katherine House

36 RETAIL MARKET
In Store for Growth
The retail niche has opportunities for patient, marketing-minded distributors.
By Susan Keen Flynn

50 COMPANY TO WATCH
Big Kid on the Block
FedEx Kinko's brings competition--and opportunity--
to independents.
By Preeti Vasishtha
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CASE STUDIES


18 Tags
24 Promotional Products
32 Direct Mail
44 Commercial Printing
46 Packaging
60 Presentation Folders
64 Bar Coding
68 Plastic Products
94 Labels
96 Integrated Products



INDUSTRY REPORTS


72 PSDA's 2004 Print Solutions Conference & Expo Coverage
Attendees rate the show in Rosemont a resounding success.

88 Manufacturing
Computer-integrated manufacturing dominated the aisles at Graph Expo & Converting Expo 2004.


PROFILE


124 Off Hours
The U.S. Army's 3rd Psychological Operations Battalion is a mobile print force in combat zones.


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Published by the Print Services & Distribution Association
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